S - Unit 3 - A2

Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.

Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 

Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 

I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.

Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!

expressions and phrases you can use to apologize in different situations:

General Apologies:

I'm sorry.

I apologize.

Please accept my apologies.

I want to say sorry for...

Formal Apologies:

I would like to extend my sincere apologies.

Allow me to apologize for any inconvenience caused.

I deeply regret any misunderstanding that may have arisen.

Apologies for Mistakes:

I made a mistake, and I apologize.

I take full responsibility for the error and apologize for any inconvenience.

My sincerest apologies for the oversight.

Expressing Regret:

I regret any harm or discomfort my actions may have caused.

I'm truly sorry for any negative impact this may have had.

Acknowledging Hurt Feelings:

I'm sorry if my words/actions hurt you.

It was not my intention to upset you, and I apologize if I did.

I feel terrible about the impact my actions had on you.

Apologizing for Being Late or Delayed:

I'm sorry for keeping you waiting.

I apologize for the delay; it was unavoidable.

Please accept my apologies for arriving late.

Apologizing in a Professional Setting:

I apologize for any disruption caused during the meeting.

I'm sorry for any confusion my statements may have caused.

Please forgive me if my actions were inappropriate.

Offering Solutions with Apologies:

I'm sorry for the inconvenience; here's what I'll do to make it right.

Please let me know how I can make amends for this oversight.

I apologize; let me take steps to rectify the situation.

Expressing Genuine Remorse:

I want you to know how truly sorry I am for my actions.

My heart goes out to you, and I deeply regret the pain I caused.

I can't express enough how sorry I am for what happened.

Sincere Apologies:

I genuinely apologize for any harm or distress caused.

From the bottom of my heart, I'm sorry.

I hope you can find it in your heart to forgive me.

Remember, the sincerity and context of your apology matter. Tailor your expression to fit the situation and demonstrate a genuine desire to make amends.