S - Unit 10 - A2
Making and Responding to Requests
Making Requests
Polite Requests
- "Could you please...?"
Example: "Could you please help me with this?" - "Would you mind...?"
Example: "Would you mind closing the window?" - "Can you please...?"
Example: "Can you please give me a call later?" - "Could I ask you to...?"
Example: "Could I ask you to send me the report?"
- "Could you please...?"
Direct Requests
- "Please..."
Example: "Please pass me the salt." - "I need you to..."
Example: "I need you to finish this by tomorrow." - "Can you...?"
Example: "Can you help me find my keys?" - "Would you...?"
Example: "Would you write a letter for me?"
- "Please..."
Requesting Permission
- "May I...?"
Example: "May I use your phone?" - "Is it okay if I...?"
Example: "Is it okay if I leave early today?" - "Do you mind if I...?"
Example: "Do you mind if I sit here?"
- "May I...?"
Responding to Requests
Agreeing to Help
- "Sure, I’d be happy to..."
Example: "Sure, I’d be happy to help you with that." - "Of course, I can..."
Example: "Of course, I can lend you my book." - "No problem, I’ll..."
Example: "No problem, I’ll send you the email now." - "Yes, I can do that."
Example: "Yes, I can do that for you."
- "Sure, I’d be happy to..."
Polite Refusals
- "I’m sorry, but I can’t..."
Example: "I’m sorry, but I can’t help with that." - "Unfortunately, I’m not able to..."
Example: "Unfortunately, I’m not able to meet today." - "I’d like to help, but..."
Example: "I’d like to help, but I’m too busy right now." - "I’m afraid I can’t..."
Example: "I’m afraid I can’t lend you the car."
- "I’m sorry, but I can’t..."
Seeking Clarification
- "Could you please clarify...?"
Example: "Could you please clarify what you need help with?" - "What exactly do you want me to do?"
Example: "What exactly do you want me to do?" - "Can you give me more details?"
Example: "Can you give me more details about what you need?"
- "Could you please clarify...?"
Offering Alternatives
- "I can’t do that, but I can..."
Example: "I can’t do that, but I can help with something else." - "How about I... instead?"
Example: "How about I send you the information by email instead?" - "If you need anything else, let me know."
Example: "If you need anything else, let me know."
- "I can’t do that, but I can..."
These expressions and phrases will help you effectively make and respond to requests in a polite and clear manner.
Here are some examples of conversations illustrating how to make and respond to requests:
1. Requesting Information
Person A: "Excuse me, could you tell me how to get to the nearest subway station?"
Person B: "Sure! Walk straight down this street, then turn left at the first intersection. The subway station will be on your right."
Person A: "Thanks for the help!"
Person B: "You’re welcome. Have a good day!"
2. Requesting Help in a Classroom
Student: "Can I ask you a question about the homework assignment?"
Teacher: "Of course! What do you need help with?"
Student: "I’m not sure how to solve question 3. Can you explain it to me?"
Teacher: "Certainly. Let’s go over the problem together."
3. Requesting a Favor from a Friend
Person A: "Hey, could you help me move this weekend? I need an extra pair of hands."
Person B: "I’d be happy to help! What time do you need me to come over?"
Person A: "I’ll need help on Saturday morning. Does that work for you?"
Person B: "Saturday morning is perfect. See you then!"
4. Responding to a Request for a Recommendation
Person A: "Can you recommend a good book to read? I’m looking for something in the mystery genre."
Person B: "Sure! You might enjoy ‘The Da Vinci Code’ by Dan Brown. It’s a gripping mystery."
Person A: "Great, I’ll check it out. Thanks!"
Person B: "You’re welcome. I hope you enjoy it!"
5. Making a Request in a Restaurant
Customer: "Could I get the check, please?"
Waiter: "Certainly. I’ll bring it right over."
Customer: "Also, can you add a tip to the bill?"
Waiter: "Yes, I can do that. How much would you like to add?"
Customer: "Please add 15% to the total."
6. Responding to a Request for Time Off
Employee: "Could I take a day off next Friday? I have a personal appointment."
Manager: "Let me check the schedule. It looks like we’re covered that day, so it should be fine."
Employee: "Thank you! I’ll make sure everything is in order before I leave."
Manager: "Great. Just remind me a day before."
7. Making a Request for Clarification
Person A: "I didn’t quite understand the last part of your explanation. Can you clarify it?"
Person B: "Sure. What didn’t you understand?"
Person A: "The part about how to complete the form. Can you go over it again?"
Person B: "Absolutely. Here’s a step-by-step guide to completing the form."
8. Responding to a Request for Assistance
Person A: "Can you help me with this presentation? I’m having trouble with the slides."
Person B: "I’d be happy to help. What specifically are you having trouble with?"
Person A: "I’m not sure how to format the slides properly."
Person B: "Let’s work on it together. I can show you how to format them."
9. Making a Request for a Reservation
Customer: "I’d like to make a reservation for two at 7 PM tonight. Is that possible?"
Host: "Let me check our availability. Yes, we have a table available at that time."
Customer: "Perfect. Can you please confirm the reservation?"
Host: "Yes, it’s confirmed. We’ll see you at 7 PM."
10. Responding to a Request for Feedback
Person A: "Can you give me feedback on my essay? I’d like to improve it."
Person B: "Sure, I can review it. What specific areas are you concerned about?"
Person A: "Mainly the structure and clarity."
Person B: "Alright, I’ll focus on those areas and give you some suggestions."
These examples illustrate how to make requests and respond to them effectively in various contexts, from everyday interactions to formal situations.